We take pride in delivering exceptional customer service to both new and loyal customers. Our commitment is to ensure the reliability of our elevating work platform and consistently elevate safety standards.
As a leading Chinese manufacturer of aerial work platforms (AWPs), our company stands out in the global market through exceptional product quality, dedicated service, and robust after-service support. With years of expertise, we cater to diverse industries—construction, mining, utilities, and more—delivering reliable, high-performance equipment tailored to demanding different markets.
Product Quality: Built to Last
Our AWPs, such as crawler and rough terrain models, are engineered for durability and precision. Take our flagship crawler AWP: a max working height of 10m, a 450kg safe working load (110kg on extension), and 30% gradeability, powered by a 48V/4.5KW motor with maintenance-free lead-acid batteries. We use high-strength steel and corrosion-resistant coatings to withstand harsh conditions—muddy sites, sandy terrains, or coastal humidity common in Africa. Every unit undergoes rigorous testing, from load capacity to stability on uneven ground, ensuring compliance with international standards like ISO and CE. Features like automatic pothole protection, tilt alarms, and explosion-proof tubing reflect our commitment to safety and reliability. Customers trust us for equipment that doesn’t just perform but endures.
Service: Customer-Centric Excellence
Our service begins with understanding client needs. Whether it’s a contractor needing compact scissor lifts or a utility firm seeking telescopic boom lifts, we offer tailored solutions. Our team provides pre-sale consultations, recommending models based on terrain, height, and load demands—say, a 4x4 rough terrain lift for mixed outdoor sites. We streamline ordering with clear specs and fast quotes. During delivery, we ensure timely shipping from China, with logistics optimized for different ports. Training is included—operators get hands-on guidance. Our goal? Equip clients with the right tools and know-how, hassle-free.
After-Service: Support That Stays
We don’t stop at delivery—our after-service keeps your AWPs running. A dedicated support team handles inquiries via phone, email, or on-site visits. Our onboard fault diagnostic system flags issues early, and our manual brake release or safety arm features let operators troubleshoot fast. We offer a one-year warranty, extendable for loyal clients, covering defects in motors or hydraulics. For rental firms, we provide maintenance kits and tie-down points for easy transport. Feedback drives us—clients praising our quick fixes or suggesting upgrades shape our next models.
In short, as a Chinese AWP manufacturer, we blend top-tier product quality with proactive service and reliable aftercare. We’re here to lift your business—literally and figuratively. Partner with us, and experience the difference.